TY u guys SO much. This is awesome! What is the app that Melissa uses for group text messages?

@leslie…just some Tint Skin and cream blush. thank you

@tracy i feel you. I used to do that too. Unfortunately when you export the customer list you don’t get addresses this time. Might be something we can ask to add.

My question is on the prospects...my fear is that if I enter people in there they won't count for NV if they don't order in the same month. Additionally if they are in the system as a prospect will they still qualify for getting a promo code like with the current 10% off for new clients?

Yes please add street address field for exporting client list!

Can we search a product history by client?

We used to be able to view all products in all of a customer's orders at a time - am I correct that new BTC only lets us view one order at a time?

Is mycounter app only for ios? cant find it on android

Does anyone know if the app will be available for Android anytime soon?

There is no Android app for it. I have the same issue

^ Thank you yes that’s what I’m finding. If I have a customer with many orders, I would rather not have to open each individual order to find what shade of foundation she needs! For example

@carolyn if you go to quick orders you see the last recent 5 orders of that client..that helps

@melissa - thanks but I think you can only see the orders and not the specifics of the products - you need to go into each individual order to see what they purchased

@dawn they stay there until you take them out

@tina I'm currently adding product info to the Notes feature in the customer card to track it for myself so I don't have to look it up every time. I track which skincare system she's using (countermatch, countertime, etc.) and things like foundation or dew skin shade, as well as details like her husband's and kids' names etc.

@tina if you go to quick order. start an order for your client then to the left click on recent orders. you will see the last couple of orders for that specific client and you can just add the items to the cart.

@melissa thanks that's a very helpful workaround

Mine is @mamionamission

Did you answer my question about having alternate scripts when using BTC from a desk top? (Sorry, dealing with kids…)

So can they count as NV and be eligible for promos if they are only in as a prospect?

How can we delete prospect. I had a customer who signed up under a different email than the one I had on my prospect list.

What about for a promo like the current one?

No android any time soon sadly. Waiting too...

Same. Android user waiting as well.

If I add a prospect will they start to receive emails? Or will they begin to receive emails when they become a new customer?

Yay Melissa!! That's what I want to hear!!

So helpful, thank you.

@caitlin I use PROJECT BROADCAST. You can send me a DM on insta and I can send you a promo code for free credits. It is based on how many texts you send per month. I love it.

this call has been extraordinarily helpful. thank you!!

Thank you so much!

Thank you! Very helpful.

This was great!! Thank you!!

Great tips-thank you!

thanks so much! super helpful!!

Happy Bday!!

Happy Birthday!

Happy Birthday!🎉